1. Briefly summarize your dispute as you perceive it, placing events in chronological order.
2. List each issue of the dispute separately.
3. Divide issues into the following groups:
4. Prioritize the order of importance of each issue - most important to least important.
5. Identify issues between an organization and/or between individuals.
6. Describe specifically what offended you.
7. Describe the effects of this dispute upon:
8. Describe what you have done to resolve each issue.
9. What have you done that may have aggravated your dispute?
10. What will it take, in your opinion, to make each issue whole, right and corrected?
11. What should be done differently so that this won't happen again?
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